Koala

Active on Hatch

Koala

Mission

To create better furniture experiences, designed with the world in mind.

Combining customer-centric products, a world-class technology and fulfilment platform, incredible customer service and social good, Koala are changing the way people buy and enjoy furniture. Koala design products that suit your lifestyle and do wonders for the planet. The laid-back vibe of the modern Aussie lifestyle has inspired an entire award-winning furniture and bedroom range. It’s about more than just comfort and good looks, it's about treating customers like their mates.

Highlights

Early career talent

Percentage of all staff*
49%
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Headcount growth

Last 12 months*
14%
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Entry level hires

Last 12 months*
18
New Hires

Funding / Market cap.

Latest funding round

AUD
$38m+
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*LinkedIn data updated

4/4/24

Team insights

Life at Hatch

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  • Koala are proudly a B-Corp business - a part of a group of companies working together to build a more inclusive and sustainable economy. Being a B-Corp business means that the highest social and environmental standard are stuck to.

  • Awarded gold in the Australian Workplace Equality Index (AWEI) 2024 LGBTQ+ Inclusion Awards.

  • Koala is Australia’s fastest-growing furniture company imbued with a goal to become the smartest way to buy high-quality furniture online. Combining customer-centric products, a worldclass technology and fulfilment platform, exceptional customer service and social good, Koala are changing the way people buy and enjoy furniture.

Our Story

The Hatch story started when good friends Adam Jacobs (Ex THE ICONIC Founder) and Chaz Heitner (Ex Zip Co-founder) came together to build something they were deeply passionate about.

Both founders believe that traditional hiring processes are broken and limit people from finding work that’s a good fit for them. Since founding the company, Adam and Chaz have built a team that shares their mission and are both confident they will continue to build an impactful global company for many years to come.

Great for Graduates and Interns

Koala has 2025 graduate programs and internships. Here’s your snapshot of programs, when to apply, perks and more.

Interns and graduates

Currently at the company

When to apply

Job families

Programmes available

What you need to know

Career progression

Where could this company take you? Discover how other early career professionals are shaping their career here.

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Great for Graduates and Interns

This Hotlist employer has great opportunities for graduates and interns. Here’s your snapshot of programs, when to apply, perks and more.

Job Families

Interns and graduates

Currently at the company

When to apply

Programs available

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Internships (Summer only)
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Internships (Summer / Winter)
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Internships (Year Round)
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Grad Program (Fixed)
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Grad Program (Rotation)

What you need to know

Video play button
  • Koala are proudly a B-Corp business - a part of a group of companies working together to build a more inclusive and sustainable economy. Being a B-Corp business means that the highest social and environmental standard are stuck to.

  • Koala is Australia’s fastest-growing furniture company imbued with a goal to become the smartest way to buy high-quality furniture online. Combining customer-centric products, a worldclass technology and fulfilment platform, exceptional customer service and social good, Koala are changing the way people buy and enjoy furniture.

AI insights

Employee feedback

AI summarised feedback about Koala, based on Glassdoor company reviews.

Glassdoor rating

Last 12 months

4.3

Pros
  • Lot's of opportunity to learn
  • Data-driven approach
  • Sustainable focus
Cons
  • Employees perceive a lack of sufficient support and resources, which can lead to feelings of burnout and pressure, and there's a sentiment that the company could benefit from additional staffing and better strategies to manage workload and prevent burnout.
  • There seems to be a sense of dissatisfaction with certain internal processes and leadership decisions, with some employees feeling that customer service teams are undervalued and leadership may not be as trustworthy or reflective of the company's original values as desired.
  • The fast-paced and dynamic nature of the company, especially during scaling up, appears to contribute to a challenging work environment where prioritization is difficult, job security may feel uncertain, and there's a pressure to perform with high standards amidst constant changes.

Company review summaries are generated by artificial intelligence based on third-party sources and do not reflect opinions or beliefs held by Hatch. Hatch is not responsible for the accuracy of content of these summaries. For full reviews, please refer to the original sources.

Hatch's hot take

Behind the scenes

Thinking of applying for a job at Koala? Here's what we think makes them great…

Want to join the team? This is what you're in for…

  • Sustainability

    They are a part of 1% for the Planet - They put their money where their mouth is. They’re the only Australian mattress and furniture retailer that supports 1% for the Planet, which means they give away one percent of gross sales annually for the good of the planet, people and animals.

  • Community

    As a brand that is proudly Australian owned and centred on strong Australian influences, Koala want to proactively use their collective resources to support, include, advocate and learn more about First Nations Peoples as a way towards influencing a shared sense of national unity and identity. They've built a reconciliation action plan that reflects this.

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